So You want to CANCEL?
It’s cool. We’ll miss you though!
Couple of things to consider before you cancel…
You’re always welcome back in the future!
But, if you do decide to reactivate your training or nutrition package in the future, you’ll be brought back in at the then-current membership rate. In other words, membership rates and duration upon return are subject to change.
Don’t forget you have the option to pause your training package instead…
You could instead submit a membership hold request for up to 60 consecutive days [long hold] one time throughout the year or up to 14 consecutive days [short hold] twice throughout the year. You’ll even have the ability to continue receiving remote training and coaching while you’re away. You can do that (and save any grandfathered rates) with the Hold Request Form link here: HOLD REQUEST FORM
Otherwise, if you’re really sure you want to cancel…
Just fill out and submit the 30 Days Notice of Cancellation request form below. This will serve as your written cancellation notice as required by your training package agreement. The 30 day “timer” starts from the day you submit your cancellation request. If there is a scheduled billing date within that 30 day period, the bill will be charged as scheduled, but at a prorated amount to the end of the 30 day period. You’ll get an email reply to your request with your specific dates and bill amounts.
For example, If your training package usually bills on January 1st (and the 1st of each month) for $100 and you submit your 30 day notice on January 15th, then the February 1st bill will only be for $50 - the prorated amount to get you to the 15th (and the end of the 30 days). On February 15th your training package would be over and no more bills would be charged.
Please note, if your training package is currently on hold/pause, the hold will be removed effective the day on which you submit your cancellation notice (beginning the 30 day “timer”) and your training package will be prorated and dropped 30 days later.
WAIT! One more thing…
Yes, of course the in-gym training and all of our coaching will remain fully available to you for the remainder of that 30-day period. Please continue to come into the gym and work with your coach(es)! We want to see you complete take advantage of these last 30 days with us.
Thank you!