Physical training Membership Holds
You can submit in advance a membership hold (pause) request for up to 60 consecutive days [long hold] one time throughout the year or up to 14 consecutive days [short hold] twice throughout the year. You can do that with the Hold Request Form below.
Holds work on a rolling calendar year. This means that any hold type that you use will become available again for use one year from the date of that hold’s completion. For example, if your Long Hold completed on September 1, it would be September 1 of the following year before it could be used again.
A hold will move both your training package renewal date and billing date out by the number of days it’s set for.
It's critical to understand that when the hold is up, your ability to sign up for classes AND billing will automatically resume with the new dates. Note: if you need your bill on a certain day because of paycheck timing, we can work with you!!
Also, please don't forget that if you will be gone for a short period of time, and only missing a couple classes, you can make-up some or all of those classes during the next week. That likely will make a one-week hold unnecessary for you.
Please note that these holds cannot be split up and used cumulatively later on. For example, requesting a 30 day hold will use your one-time long hold and a 10 day hold will use one of your two available short holds. Holds/Pauses cannot be applied retroactively. Please submit a separate request for each individual and allow up to 3 days for processing.
Should you decide to cancel your training package via 30-day notice while on hold, your hold will end immediately and the 30 day count down will begin from that date.